Presentation Overview

Tuesday, MAY 5, 2:30PM-3:30PM
Lakeshore Ballroom

In today’s environment, having the trade partners take responsibility for the quality of their work and coordination with other trade partners that affect their work is critical for a successful project. Keeping quality on track with trackable and quantifiable quality metrics and deliverables is what we have been able to use to keep the Cost of Quality at almost 10x less than industry average per industry reports. Making everyone accountable for Quality and at the same time providing them with a resource, learning experience during job site reviews, and providing a lessons-learned program that is introduced at the right time during design, buyout or construction, will give everyone more confidence and acknowledge the Trade Partner is a Partner long term. Also, using AI technology along with quality metric results over many years, we are now able to assist with the choice towards the correct trade partner for the project along with the making sure that the trade partner will succeed at the specific project type. I have developed an extensive set of Quality metrics and Lessons Learned programs that is effective and definable for the Company and the individual trade partner teams.  This presentation will review what goes into an effective Quality Program and its deliverables to the company, trade partner project teams, and Ownership.

Learning Objectives:

  1. Define what a quality plan is and how it could help the trade partner and the entire construction team with expectations and accountability.
  2. Apply the understanding of the Trade Partner Quality Plan to the project to better manage the trade partner and overall project expectations.
  3. Leverage Quality metrics, how to measure, and how to make them useful for the Company, Subcontractor, A/E and Owner.
  4. Understand the importance of trade partnering and training verses acknowledging a transactional relationship.

Corey Zussman, AECOM Hunt

As a forensic architect registered in several states, Corey Zussman has practiced in the construction industry for more than 30 years. He specializes in the building envelope, restoration, preservation, life safety, and interior finishes. While working on over 2000 projects, Corey conducts constructability reviews, pre-installation meetings, comprehensive envelope meetings, and construction observations. He has also become known for providing educational opportunities throughout the industry and has produced more than 200 “lessons learned” papers. Topics include building envelope and life safety concerns, enabling Corey to proactively address issues during design review, pre-construction, and construction. In addition, he has over 15 industry articles about building envelope, life safety, and interior topics. He is also a frequent presenter at local and national conferences and associations with over 60 AIA accredited presentations.